Great Western Bank: Making Life Great

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Debit or ATM Card Issues

Has your debit or ATM card been lost or stolen? Please contact us immediately by phone or by using the form below. After hours, please call the card provider immediately at 1.800.535.8440 to report a lost or stolen debit or ATM card. Once you have alerted the card provider, please contact us.

Former TierOne Bank Customers: For Visa debit and ATM cards, from 8:30 a.m. - 6:00 p.m. CT, call 1.800.456.5499. For Visa debit cards only, after hours call 1.800.264.5578.

We want to answer your questions and respond to your comments as quickly as possible. If you’d like you can also take a look at our Frequently Asked Questions.

Use the form below to contact us via email. Do not send sensitive information using this form.

To send a secure, encrypted message containing sensitive information to a Great Western Bank employee please use our Secure Email site.

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